Privacy Policy
Last Updated: 15 May 2026 | Effective: 15 May 2026
Saen Suk ("we", "us", "our") is a family law practice based at 19 Beach Road, Bang Lamung, Chonburi 20150, Thailand. This policy explains how we collect, use, and protect personal information when you contact us, use our website, or engage our services. We take data handling seriously and process only the information we need to assist you.
1. What Personal Data We Collect
We collect personal data only through the following channels:
Through our website contact form:
- Full name (required)
- Email address (required)
- Telephone number (optional)
- Brief description of your situation (optional)
During client consultations and service delivery:
- Identity documents where required for legal purposes
- Family circumstances relevant to your matter
- Financial information where relevant to agreements or proceedings
- Communication records (emails, written correspondence)
Automatically via website usage:
- Browser type and device type
- Pages visited and time on site (via analytics cookies, if consented)
- IP address (anonymised where possible)
2. Legal Basis for Processing
Under Thailand's Personal Data Protection Act B.E. 2562 (2019) (PDPA), we process your personal data on the following bases:
- Consent — for marketing communications and non-essential cookies, where you have given explicit consent
- Contract performance — where processing is necessary to provide legal services you have requested
- Legitimate interests — for website analytics to improve our service, where these interests are not overridden by your rights
- Legal obligation — where we are required to retain or disclose data by Thai law or court order
3. How We Use Your Data
- To respond to your enquiry and arrange consultations
- To provide legal services and manage your matter
- To prepare documents, agreements, and court filings on your behalf
- To communicate progress updates and next steps
- To comply with our professional obligations under Thai law and bar regulations
- To improve our website and service quality (analytics, if consented)
We do not sell, rent, or trade personal data with third parties for commercial purposes.
4. Data Sharing
We may share personal data only in the following limited circumstances:
- Courts and official bodies — where required for proceedings or legal filings, with your knowledge and consent
- Opposing parties — only as necessary and appropriate to the conduct of your matter, in line with court procedures
- Service providers — such as secure document storage providers or IT services, bound by confidentiality agreements
- Legal requirement — where we are compelled by a valid court order or statutory obligation
All matter-specific data shared with third parties is disclosed to you in advance where practically possible.
5. Data Retention
We retain personal data for the following periods:
- Enquiries that do not proceed to a service: 12 months from the date of last contact
- Client matter files: 7 years from the conclusion of the matter, in line with professional obligations under Thai bar guidelines
- Financial records: As required by Thai tax and accounting law
- Website analytics data: Up to 26 months (subject to consent)
After the applicable retention period, data is securely deleted or anonymised.
6. Data Security
We take reasonable steps to protect personal data against loss, misuse, and unauthorised access:
- Physical client files are stored in locked cabinets accessible only to relevant staff
- Digital records are stored on password-protected systems with access limited to staff working on your matter
- Email communication involving sensitive information is handled with care
- We review our security arrangements periodically and update them as appropriate
In the event of a data breach that is likely to affect your rights, we will notify you and, where required, the relevant authority without undue delay.
7. Cookies
Our website uses cookies to function and, where you consent, to improve user experience and gather analytics. For full details of the cookies we use and how to manage your preferences, please read our Cookie Policy.
8. Your Rights Under the PDPA
Under Thailand's Personal Data Protection Act, you have the following rights:
- Right of access — to request a copy of the personal data we hold about you
- Right to rectification — to request correction of inaccurate or incomplete data
- Right to erasure — to request deletion of your data where there is no lawful basis for continued retention
- Right to restrict processing — to request that we limit how we use your data in certain circumstances
- Right to data portability — to receive your data in a structured, commonly used format
- Right to object — to object to processing based on legitimate interests
- Right to withdraw consent — where processing is based on consent, you may withdraw it at any time without affecting the lawfulness of prior processing
To exercise any of these rights, contact us at [email protected]. We will respond within 30 days. Note that some rights may be limited where we have overriding legal obligations (e.g. professional duty to retain client files).
If you believe we have not handled your data appropriately, you may lodge a complaint with the Personal Data Protection Committee of Thailand (PDPC).
9. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies before providing any personal information.
10. Children's Privacy
Our services are intended for adults aged 18 and over. We do not knowingly collect personal data directly from individuals under 18. If you believe we have received data about a minor without appropriate consent, please contact us and we will promptly delete it.
11. Policy Updates
We may update this policy from time to time. Material changes will be noted on this page with a revised effective date. We encourage you to review this policy periodically. Continued use of our website after a change is posted constitutes acceptance of the updated policy.
12. Contact for Privacy Matters
If you have questions about this policy or wish to exercise your data rights, please contact:
Saen Suk
19 Beach Road, Bang Lamung, Chonburi 20150, Thailand
Email: [email protected]
Phone: +66 38 416 79 23